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Click below to find interesting information from our July 2010a newsletter relating to:

Roaming
Travel
Mobile phones

Roaming 

Unlocking iPhones

The popular iPhones are increasingly being used for international trips. iPhones in particular are often sold "locked" to the home network, so to use another SIM such as our vSIM, the iPhone needs to be unlocked.

iPhones are "locked" both in the conventional sense (the handset needs to be unlocked by the network), and the iPhone firmware is also highly protected against unauthorised unlocking (jail-breaking). iPhone users (once they have arranged for their network to unlock the handset) need to re-synchronise the iPhone with their iTunes account (generally this is with the iPhone connected to the PC/Mac) with the new SIM installed. Without this last step, the iPhone will not connect to any networks other than the home network.

Once complete, using a vSIM is the next logical step!


 


Travel

Travel power

If you're like the typical traveller, you're carrying an increasing number of electrical appliances when you are travelling. Perhaps a laptop, almost certainly a mobile phone, maybe even an e-book reader. Electric toothbrushes, razors, PDAs, medical appliances, digital cameras, maybe a video camera round out common gadgets that travellers take on international trips.

They all use power, and unless you're on a short trip or have lots of batteries, you'll almost certainly be wanting to plus them into mains power sooner or later. There are three things to watch out for and this article deals with the first: getting the power right.

That really means getting the right voltage (most gadgets are pretty low-power, so the current drain isn't a big deal). The frequency of the mains power isn't a big deal as pretty-much any device runs these days on either 50 or 60Hz (the two main frequencies). The notable exceptions are alarm clocks (which use the frequency for time-keeping) and aircraft power which at typically 400Hz won't work with many devices (unless you have a specific aircraft-only power adapter or the aircraft is specially equipped).

Australian-purchased gadgets will be rated for 240V (volts), and will work on 220-250V without problems. Some parts of the world (notably Japan, North/Central America and the northern parts of South America) use 100 to 124V power. Generally Australian appliances will not work at these voltages, unless they are specifically labelled (generally they would be labelled something like 100-250VAC, 50-60Hz). These power adapters generally will have electronic switching circuits inside, the other (240V-only) adapters will be a heavier type (they have iron-core transformers) and be more square in shape like the picture on the right - don't use these on the wrong voltage.

You may be able to reduce the number of adapters you travel with by sharing one between several gadgets. Be careful doing this, as the output voltage has to be the same, the current capability (marked in A or mA) has to be sufficient (take the larger one), and the polarity of the plug (whether the outside sleeve of the plug is positive or negative) has to be the same. Only try this if you know what you are doing (and try it at home first before you leave).

There are universal adapters available (something like the picture left), which have different tips for different devices (they also change the voltage to suit). These universal adapters can really lighten your load (some can even plug into airplane seat outlets and car cigarette lighter sockets).


Mobile phones

Vodafone raises international prices 

Vodafone Australia recently hiked prices for international (non-roaming) calls, by an eye-watering factor of roughly eight times. This reverses the historical trend: international call prices have been one of the fastest-dropping in telecoms (in the bad old days, international calls were regarded as a luxury, and you paid accordingly).

For example, prior to mid-March, Vodafone post-paid customers calling to New Zealand paid 14.3 cents per minute (plus a 27.5 cent flagfall). Now a new Vodafone customer faces a rate of $2.20 per minute (plus a 35 cent flagfall). The increases are across-the-board, to all countries; no rate is less than $1.00 (again, plus that flagfall...), but only apply to new plans (you're still - at least for now - on the old rates if you are already a subscriber). The compensation for new customers is that the new rates are included in contract caps, so you only pay those rates once you've used up the "included value" of your cap.

Whilst this mostly affects non-roaming use, it also raises roaming prices: if you are a new Vodafone subscriber and use the "Vodafone Traveller" option, the call charges are a certain amount (zone-based, from $1 to $4 per minute) PLUS the "standard call rate" as if you were at home. As the "standard" rate is now increased for unfortunate new Vodafone customers, roaming rates have therefore gone up (the "Vodafone Traveller" option is much more expensive once your cap is used up).

 

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