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vRoam News

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Click below to find interesting information from our June 2009 newsletter relating to:

Roaming
Travel
Mobile phones

Roaming 

Networks that don't publish prices

In an extremely tough and recessionary environment, Australian travellers are looking closer than ever at roaming costs.

Despite a recent Parliamentary enquiry, roaming prices amongst Australia's major mobile networks show no signs of reducing rates (indeed in a thumbing of the nose, Optus and Telstra raised roaming prices earlier this year).

Worse, perhaps, are those second-tier carriers that do not publish their roaming prices. Travellers contracted to these second-tier carriers (often called MVNOs - Mobile Virtual Network Operators) face hazards when roaming. Examples include People Telecom and Virgin Mobile. These carriers generally don't publish roaming rates on their websites. Customers often have trouble getting prices from these carriers even with a direct query.

In all cases we've been able to find, these MVNOs charge even higher rates than the "Big 3" networks they re-sell. Sometimes this is an across-the-board markup, sometimes a large markup of one particular call type (such as charging to receive a call at the same rate as making an international call).

Travellers are more reliant on their mobiles than ever, but vRoam as the only Australian provider of alternate post-paid global roaming services offers significant cost reductions.

Using vRoam is remarkably easy:

·         No change to your current provider or contract - vRoam provides global SIM cards which are outside the scope of your telco contract

·         Casual (per-trip) or permanent use, with or without contracts

·         Automatic fulfilment on travel notification

·         Users remain contactable on their Australian mobile number

·         Enhanced voicemail and more

Join Australia's smartest travellers!
 


Travel

Videoconferencing

A recent article in the Journal of Management Science examines the effectiveness of video-conferencing.

The research shows that video-conference participants are more influenced by the manner of the person giving a presentation, rather than the content. The reverse is true for face-to-face meetings - the content influences more than how likeable the speaker is.

Apparently it is all due to the demands of video-conferencing - having to apply the discipline to take turns talking, being more aware of body-language and appearance and pacing the conversation; so the listener is often distracted from the content.

So perhaps the rule of thumb is that if you want to get your message across effectively (rather than just your manner...), you have to be face-to-face to be effective.

That means travelling!

vRoam of course will help make your trip cheaper and more effective with SIMs with lower costs, please contact us to enquire further.


Mobile phones

Making calls when travelling

Experienced travellers know a few tricks for making your life easier when you travel internationally. We do get occasional customer calls for help with dialling numbers, so here is a few tips that can trap the unwary modern traveller (we'll have more tips next month).

Area codes - use them, but drop the leading "0"

Australia is unusual in that mobiles can dial numbers without an area code (say you call "9519 2258" from a mobile in Sydney, we will answer; if you dial it in Melbourne it won't work without the "02" area code).

Most other countries require the full area code for calls no matter where you are. If you are calling using an international dial code (with the country code) then the leading "0" of the area code is (usually... see below) dropped. So generally to call vRoam from any mobile anywhere is the world, "+61 2 9519 2258" will work.

Some area codes can be odd, at least to Australian eyes. In Germany, for instance, area codes can be anywhere from three to six digits long. Area codes tend to change over time as well (often combined with a change in the subscriber's phone number), if you are having difficulties, check the area code/ number first.

Except in Italy (sometimes...)

Italian numbers are idiosyncratic. With Italian area codes, do not drop the leading "0" if you are calling an Italian mobile from overseas e.g. "+39 03 xx xx xx xx"; but you do drop the "0" if you are calling a landline e.g. "+39 6 xx xx xx xx" for a Rome number. Italian mobiles all start with a "03", all others are landlines.

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