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Click below to find interesting information from our October 2010a newsletter relating to:

Roaming
Travel
Mobile phones

Roaming 

No-one is safe from high roaming costs

No-one is immune from the high cost of Global Roaming. At a recent conference, South African mobile network Cell C's CEO Lars P. Reichelt revealed no-one can escape the reality of high roaming charges.

Reichelt said that a recent two week trip to Europe became very costly after he racked a roaming bill for R140 000 (approximately A$20,500) by doing little more than email while travelling.

“You don’t want to roam with a very high speed network. I did it two months ago…I just did email, and I had a bill of R140 000,” said Reichelt. “Roaming is a bitch.”

vRoam agrees that the cost of roaming is way too high, and offers Australian travellers the only post-paid alternative.
 


Travel

Free hotel WiFi

A free wireless internet service is the most important amenity a hotel can offer. According to an AJD Power and Associates survey of 53,000 travellers, free WiFi ranked ahead of complimentary breakfasts and free car parking as a hotel "must-have", no matter what class of hotel.

Travellers are expecting free internet access to be included with a hotel's room rate, as a basic amenity like water or electricity. The ability to use mobile devices without interruption is seen as a comfort of home that should extend to the hotel experience.

Curiously, it seems the more expensive a hotel, the less likely they are to offer free WiFi. Many budget and mid-range hotels (around 96%) offer included WiFi, whereas most up-market hotels charge for the access.

The L.A. Times reported that charges for internet access was the most common complaint at luxury chain Ritz-Carlton. With many cheap hotels including access in the bundle, expect most hotels to yield on the issue and include free WiFi for their guests over the next couple of years.


Mobile phones

iPhone 4 reveals PIN security breach 

Several months ago we discovered a serious security breach in Apple/s iPad and iPhone 4 operating system. We decided not to publicise the breach, but with the news breaking worldwide we are now publicising it as it has implications for EVERY mobile phone user (not just iPhone/iPad owners).

Briefly, the iPad/iPhone 4 operating system (not applicable to earlier iPhones, and Apple has said it will rush out a fix for affected handsets) bypasses the SIM PIN feature. This means that calls/data can still be made/consumed without a PIN being entered (the iPhone/iPad is also relatively unique in that the SIM can be removed/returned without turning the power off or removing the battery).

This means that anyone losing their handset or SIM can find calls/data being made (at possibly great expense, particularly if you happen to lose it overseas) even if the handset was turned off - a thief could simply put your lost SIM into an iPhone and use it without entering a PIN.

To be fair to Apple, although they are perhaps the first to accidentally produce a handset that bypasses the SIM PIN, the underlying security hole seems to be in the GSM SIM specifications.

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